Terms and Conditions
Customer Care
At Midland Wills, we are committed to providing exceptional customer care. Our Customer Care Charter outlines our promise to you:
1. **Respect and Courtesy**: We treat every customer with respect and kindness, ensuring a friendly and welcoming experience.
2. **Responsiveness**: We strive to respond to your inquiries promptly, aiming to resolve any issues within a reasonable timeframe.
3.Transparency**: We believe in clear communication and will keep you informed throughout your experience with us.
4. **Continuous Improvement**: Your feedback is invaluable. We are dedicated to learning from your experiences to enhance our services continuously.
Thank you for being a valued customer. Your satisfaction is our top priority!
Privacy & Safety
At Midland Wills, we prioritize your privacy and safety. We are committed to protecting your personal information and ensuring that it is used responsibly. We implement strict security measures to safeguard your data and comply with applicable privacy laws. Your trust is important to us, and we strive to provide a safe environment for all our users.
Cancellation Policy
Our 14-day cancellation policy allows customers to cancel their orders within 14 days of receipt. To initiate a cancellation, please contact our customer service team with your order details. Once the cancellation is confirmed, a full refund will be processed Please note that items must be returned in their original condition to qualify for a refund.
Payment Methods
Bank Transfer